Returns

Having second thoughts about your design product? You can return a product purchased from our online shop within 30 days if it did not live up to your expectations.

You can return a product if:
the product is unused;
the product is in its original packaging;
the instructions for use and other instructions are enclosed with the returned product; and
a hygiene product (bedding such as pillows, blankets, mattresses and their covers, sheets, pillowcases and towels) is in its original, unopened package.

Our returns policy does not apply to:
custom-made products manufactured or modified to the customer’s individual needs and preferences;
products that are not in their original condition or packaging; and
products that have been assembled and installed.

Making a Return

I will return the products